Therapy wasn’t how issues were solved when Correll was growing up, she said. She recalls her family’s matriarchs leaning on each other, not therapy, as refuge. Talk of therapy was coupled with fear and stereotypes of what the services implied.
Now 27 and a health-care strategist focusing on patient experiences, she’s working to normalize accessible, affordable mental health care and wants to “flip what health care looks like,” for millennials, women of color, and the LGBTQ community, she said.
But where Correll is from in North Philadelphia, and other neighborhoods across the city, some residents don’t have regular access to services for their mental or physical health, or places that serve as access points, she said.
While there’s not a complete lack of mental-health services in the city, access and affordability are two large barriers to receiving care, says Jennifer Schwartz, the inaugural director of Drexel University’s Psychological Services Center and an associate professor in the department of psychology.
Many mental-health providers don’t take insurance, so “the fees that are charged are beyond the means of most people,” Schwartz said. On average, Correll said, therapy sessions, without insurance, can cost anywhere from $75 to $200.
“We have a large demand for our services, bigger than we could possibly provide,” Schwartz said. “We do get people who call us and are upset by the lack of services that they’ve been able to locate and access.”
Brenda Shelton-Dunston, executive director of the Black Women’s Health Alliance, echoed the concerns. She said many millennial women of color locally are “confronted with all kinds of issues and problems with nowhere to go.”
Correll, who has a background in health-care administration, thinks more focused services for millennials, and in the right location, could be one answer. She works with health-care professionals and providers to strategize better ways for hospitals to deliver care to patients. She also works to improve patient experiences, based on patient screening surveys.
She’s the driving force behind plans for a “healing” art gallery in North Philadelphia, where she said clients can attend art shows, poetry, and music performances, and discreetly see a professional therapist or seek holistic healing through yoga, meditation, and art therapy — all at a reduced price.